About me
About me
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Business Analyst - UX Researcher - Product Designer
Business Analyst - UX Researcher - Product Designer
Skilled Business Analyst with 8 years hands on experience doing research, process re-engineering, quality assurance, service and software design to enhance the reliability and user experience of the organization's products and services.
Work experience
Work experience
Institute of Inclusive Health Care of Guatemala
Position: Process Design Consultant
Francisco Marroquin University
Position: Teaching Assistant
Ministry of Public Finances of Guatemala
Position: Process Design Expert
February 2010 - August 2012
Ministry of Public Health Care of Guatemala
Position: Quality Management Specialist
Education
Education
University of Wisconsin - Madison
2021-2022
Master of Science in Design + Innovation - GPA 4.0
University of Michigan
2016-2017
MicroMaster in User Experience (UX) Research & Design - GPA 4.0
Universidad Francisco Marroquin - Guatemala City
2004 - 2009
Bachelor in Business with Specialization in Marketing - GPA 3.4
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